Powelton Properties Ratings
Period: November 2008 through February 2009
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MEANINGFUL SCORING: STAR RATING vs RAW vs ALL
Each category, question or landlord has a star rating that reflects how they compare to ALL surveys for the current date period. For example, a landlord may score a RAW average of 4.54 but that will not necessarily yield an excellent 5 star RATING. The star RATING reflects the comparison of the RAW average to the average of ALL surveys using some fraction of the standard deviation. For example, if the ALL surveys average is 3.5662, with st. dev. 1.4082, you actually need a RAW average of ~4.63 or higher for a 5 stars RATING.
Basically, you should interpret the RATING as Poor, Fair, Average, Good or Excellent based on 1 to 5 stars. For example if the rating is Good (4 stars), the landlord has a good score compared to others surveyed.
Survey Ratings Homepage - Disclaimer - Survey Homepage
MEANINGFUL SCORING: STAR RATING vs RAW vs ALL
Each category, question or landlord has a star rating that reflects how they compare to ALL surveys for the current date period. For example, a landlord may score a RAW average of 4.54 but that will not necessarily yield an excellent 5 star RATING. The star RATING reflects the comparison of the RAW average to the average of ALL surveys using some fraction of the standard deviation. For example, if the ALL surveys average is 3.5662, with st. dev. 1.4082, you actually need a RAW average of ~4.63 or higher for a 5 stars RATING.
Basically, you should interpret the RATING as Poor, Fair, Average, Good or Excellent based on 1 to 5 stars. For example if the rating is Good (4 stars), the landlord has a good score compared to others surveyed.
| Powelton Properties Ratings based on 9 surveys, 4 comments | |||
| Overall (average of all 32 questions): |  | 3.03 | 3.56 |
| Landlord / Tenant Relationship: | | 2.80 | 3.36 |
| Apartment / Property Quality: | | 3.12 | 3.68 |
| Repair Responsiveness: |  | 3.12 | 3.37 |
Landlord / Tenant Relationship My Landlord... | |||
| is concerned with my satisfaction: | | 2.33 | 2.85 |
| uses a lease written in language that I can understand: | | 3.88 | 3.77 |
| can be contacted easily when necessary: | | 3.11 | 3.42 |
| provided me with emergency contact information: | | 2.66 | 3.31 |
| communicates in a prompt, friendly, and professional manner: | | 2.66 | 3.22 |
| keeps promises made in the lease: | | 2.77 | 3.42 |
| maintains the property in good condition: | | 2.33 | 3.19 |
| makes professional repairs: | | 2.44 | 3.22 |
| handles finances (e.g. rent, fees, security deposits) quickly & accurately: | | 3.00 | 3.82 |
| Back to top | |||
Apartment / Property Quality Condition of rental unit | |||
| I feel safe in my living space: | | 3.22 | 3.95 |
| Doors & windows are intact, secure with working locks: | | 3.00 | 3.77 |
| Fire safety features are adequate and in working condition: | | 3.00 | 3.70 |
| Building noise levels allow me to quietly enjoy my home: | | 2.77 | 3.49 |
| Walls and ceilings are in good shape: | | 2.88 | 3.46 |
| Carpet / flooring is in good condition: | | 3.11 | 3.51 |
| Appliances work: | | 3.88 | 3.83 |
| Electrical wiring is adequate: | | 3.00 | 3.83 |
| Hot water is sufficient: | | 3.77 | 4.05 |
| Heat is sufficient: | | 3.88 | 3.79 |
| Plumbing is free from leaks: | | 3.55 | 3.79 |
| Paint or wallpaper is in good condition: | | 3.33 | 3.68 |
| Space is free of rodents, roaches, bedbugs, or other pests: |  | 1.88 | 3.35 |
| Containers and instructions are provided for trash disposal: | | 3.44 | 3.72 |
| Containers & instructions are provided for recycling: | | 2.22 | 2.70 |
| The space was clean prior to move-in: | | 2.66 | 3.50 |
| There are smoke detectors which, when tested, work: | | 3.44 | 4.03 |
| Outdoor lighting in the front/rear/side areas is adequate: | | 3.00 | 3.74 |
| Exterior lights come on automatically when it gets dark: | | 2.88 | 3.56 |
| Lighting is adequate in common areas, hallways & stairwells: | | 3.55 | 4.06 |
| Back to top | |||
Repair Responsiveness Optional questions when repairs were needed (response time) | |||
| Minor repairs? (i.e. small wall cracks, broken hinges): | | 2.55 | 3.08 |
| Major repairs? (i.e. broken appliance, safety and security, bedbugs): | | 2.87 | 3.12 |
| Emergencies? (i.e. plumbing, heating, broken doors/locks): | | 4.00 | 3.89 |
Comments (4) User submitted feedback for Powelton Properties. Stars below reflect only that user's rating. | |||
2008-12-11  My biggest concern with Powelton Properties is the fact that the maintenance staff seems to not understand the 24 hours notice they are required to give us prior to entering our apartment. One day they came in to our apartment with absolutely no notice to move the thermostat and on top of that, left a mess on the floor. I called them the next day to express my dissatisfaction, and the guy acted as though what they did was perfectly fine. This despite the fact that it is ILLEGAL and clearly violates the terms of our lease. Back to top | |||
| 2008-11-24 There used to be a girl that worked in the office and she was rude to me on more than one occasion, when I was calling with questions. It bothered me not only because it gave me a bad impression of everyone in the office but also because she acted that way more than once (everyone has an off day). It`s worth noting that I`ve heard since those occasions she has been fired. So far no other negative issues have come up with any other employee there. We had a problem with our lock and they sent maintenence men immediately, even though it was the end of the workday and no one seemed bothered by the untimely request. They fixed the problem right away and I was very impressed. Back to top | |||
2008-11-24  Pretty good service over the year I stayed with them. Took three months to receive security deposit back (had to initiate legal warnings). Back to top | |||
2008-11-18  The landlord is terrific. However, the neighborhood is very noisy. We have spoken with our neighbors about the noise level on several occasions and they continue to ignore our requests. Back to top | |||
