ARCCO / Realty World Properties Ratings
Period: November 2008 through February 2009
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MEANINGFUL SCORING: STAR RATING vs RAW vs ALL
Each category, question or landlord has a star rating that reflects how they compare to ALL surveys for the current date period. For example, a landlord may score a RAW average of 4.54 but that will not necessarily yield an excellent 5 star RATING. The star RATING reflects the comparison of the RAW average to the average of ALL surveys using some fraction of the standard deviation. For example, if the ALL surveys average is 3.5662, with st. dev. 1.4082, you actually need a RAW average of ~4.63 or higher for a 5 stars RATING.
Basically, you should interpret the RATING as Poor, Fair, Average, Good or Excellent based on 1 to 5 stars. For example if the rating is Good (4 stars), the landlord has a good score compared to others surveyed.
Survey Ratings Homepage - Disclaimer - Survey Homepage
MEANINGFUL SCORING: STAR RATING vs RAW vs ALL
Each category, question or landlord has a star rating that reflects how they compare to ALL surveys for the current date period. For example, a landlord may score a RAW average of 4.54 but that will not necessarily yield an excellent 5 star RATING. The star RATING reflects the comparison of the RAW average to the average of ALL surveys using some fraction of the standard deviation. For example, if the ALL surveys average is 3.5662, with st. dev. 1.4082, you actually need a RAW average of ~4.63 or higher for a 5 stars RATING.
Basically, you should interpret the RATING as Poor, Fair, Average, Good or Excellent based on 1 to 5 stars. For example if the rating is Good (4 stars), the landlord has a good score compared to others surveyed.
| ARCCO / Realty World Properties Ratings based on 6 surveys, 1 comments | |||
| Overall (average of all 32 questions): |  | 1.78 | 3.56 |
| Landlord / Tenant Relationship: | | 1.57 | 3.36 |
| Apartment / Property Quality: | | 1.88 | 3.68 |
| Repair Responsiveness: | | 1.76 | 3.37 |
Landlord / Tenant Relationship My Landlord... | |||
| is concerned with my satisfaction: | | 1.33 | 2.85 |
| uses a lease written in language that I can understand: | | 2.00 | 3.77 |
| can be contacted easily when necessary: | | 1.50 | 3.42 |
| provided me with emergency contact information: | | 1.66 | 3.31 |
| communicates in a prompt, friendly, and professional manner: | | 1.50 | 3.22 |
| keeps promises made in the lease: | | 1.50 | 3.42 |
| maintains the property in good condition: | | 1.66 | 3.19 |
| makes professional repairs: | | 1.50 | 3.22 |
| handles finances (e.g. rent, fees, security deposits) quickly & accurately: | | 1.50 | 3.82 |
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Apartment / Property Quality Condition of rental unit | |||
| I feel safe in my living space: | | 2.50 | 3.95 |
| Doors & windows are intact, secure with working locks: | | 2.00 | 3.77 |
| Fire safety features are adequate and in working condition: | | 2.33 | 3.70 |
| Building noise levels allow me to quietly enjoy my home: | | 1.83 | 3.49 |
| Walls and ceilings are in good shape: | | 2.33 | 3.46 |
| Carpet / flooring is in good condition: |  | 2.50 | 3.51 |
| Appliances work: | | 1.66 | 3.83 |
| Electrical wiring is adequate: | | 1.83 | 3.83 |
| Hot water is sufficient: | | 2.16 | 4.05 |
| Heat is sufficient: | | 1.83 | 3.79 |
| Plumbing is free from leaks: | | 1.50 | 3.79 |
| Paint or wallpaper is in good condition: | | 1.33 | 3.68 |
| Space is free of rodents, roaches, bedbugs, or other pests: | | 1.50 | 3.35 |
| Containers and instructions are provided for trash disposal: | | 1.66 | 3.72 |
| Containers & instructions are provided for recycling: | | 1.66 | 2.70 |
| The space was clean prior to move-in: | | 1.50 | 3.50 |
| There are smoke detectors which, when tested, work: | | 2.16 | 4.03 |
| Outdoor lighting in the front/rear/side areas is adequate: | | 1.66 | 3.74 |
| Exterior lights come on automatically when it gets dark: | | 1.66 | 3.56 |
| Lighting is adequate in common areas, hallways & stairwells: | | 2.00 | 4.06 |
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Repair Responsiveness Optional questions when repairs were needed (response time) | |||
| Minor repairs? (i.e. small wall cracks, broken hinges): | | 1.83 | 3.08 |
| Major repairs? (i.e. broken appliance, safety and security, bedbugs): | | 1.00 | 3.12 |
| Emergencies? (i.e. plumbing, heating, broken doors/locks): | | 2.33 | 3.89 |
Comments (1) User submitted feedback for ARCCO / Realty World Properties. Stars below reflect only that user's rating. | |||
2008-12-03  Officially Realty World is not my landlord, however they are in charge of maintaining the property. When I do call RW to have something fixed, which has been just about every other week since I moved in, they are either not in the office, not attainable by phone, or speak to me in a patronizing manner (the owner, not the secretaries who are quite pleasant). From the day I moved in there have been problems, so I am moving back home and commuting because the emotional duress from not having hot water that functions most days or heat that works efficiently is just too much to deal with. Back to top | |||
